E-Commerce

Respond to your reviews from Trustpilot, Trusted Shops, Google, Ekomi and many other portals across countries – efficiently with AI responses and AI Batch, all in one tool.

Free Demo

Every review at a glance

Your customers review you wherever they bought: on Google, Trusted Shops, Trustpilot, Reviews.io, eKomi and on the marketplaces. Webbosaurus collects all of it automatically and brings it into one inbox. See in a single view how your business is actually doing.

Every country & brand at a glance

Anyone selling in several countries deals with different portals, different languages and different expectations in each of them. Webbosaurus monitors every shop and portal worldwide and translates each review, so your team understands Spanish or Polish feedback too. See whether a problem is local or shows up in every market.

Reply quickly & efficiently

In retail it is the sheer volume that decides: hundreds of reviews a week cannot be answered one by one. In Webbosaurus you reply on every portal from one place. AI replies pick up the concern and the tone and answer in the language of the review. With AI Batch you answer hundreds of reviews in one go.

For solo operators and large teams

Every review becomes a ticket with a status, an owner and a due date, and goes to customer service, logistics or the shop it belongs to. Add your entire customer service team, from working student to team lead, without counting seats — Webbosaurus is not billed per user licence.

Understand users, improve service

AI Insights condenses thousands of reviews into clear topics — shipping and delivery time, returns, packaging, product quality, how easy it is to reach support. In AI Chat you simply ask: what changed since we switched carriers, which category is slipping, what do customers praise about the competition?

Collect more reviews

The most satisfied customers are the least likely to write on their own. Ask for a review at the right moment, filter out negative feedback and generate genuine, organic reviews.

Watch the competition

Customers compare before they buy. Webbosaurus shows how you stand in your market and what customers write about. That tells you where you stand out, where a competitor delivers better, and which topics are emerging in the market before they show up in your own numbers.