What is review monitoring and how can our monitoring tool help your business?
Review monitoring involves tracking reviews, questions, and opinions from customers and employees about your business across various online platforms like Google Maps, Amazon, Trustpilot, Otto, Kaufland, Hornbach, Obi, eKomi, and over 10,000 other sources. The goal is to organize this feedback to gain insights into consumer experiences, stay engaged with customers, and improve your services before and after the point of sale.
With Webbosaurus, we help you find the most important platforms for your business and keep an eye on reviews and brand reputation from all across the web.
Reclaim 70% of your time with streamlined weview management
Monitor and analyse all reviews and questions about your brands and products in just one tool. Optimise your products, descriptions and strengthen your sales arguments. Get an average of 20% better reviews through active review management.
All portals and ratings in one Tool
Monitor your entire product line, locations, and competitors—whether it’s just 20 or over 2,000—with ease. Stay on top of your key performance metrics, spot the winners and losers, and boost your online reputation for happier customer experiences.
Want to adjust simple details like opening hours? Tweak your business information on our platform and watch it update across all your online locations.
Reply to all reviews directly on our plattform
Reply to all relevant reviews in Webbosaurus. Response templates, AI responses, text modules and filters allow you to save time, act efficiently and avoid spelling mistakes.
You can easily track changed reviews in the system.
Better consumer insights and competitor monitoring
Keep an eye on your competitors to see where you outshine them and uncover new opportunities. Gain deeper insights into your target market and make yourself the standout choice when compared to other businesses.
Gain even better insights into your target group and use these for your business success.
Our intelligent and intuitive review monitoring tool
Intelligent filters. Customized dashboards. Automated alerts & reporting. Access the insights you need to track specific KPIs like product value and response rates. Get real-time analysis of relevant reviews to boost authentic consumer feedback, improve consumer rating scores, and increase reviews by 80% on average with targeted campaigns.
The most important functions of our review monitoring tool
Intelligent data analysis
See and manage all your reviews in one dashboard. Save up to 70% of your time with our tool’s advanced categorization, customer sentiment, and content analysis. Accurately identify praise, criticism, and complaints with ease.
Respond to every review in seconds
Compose customised responses in seconds - with AI suggestions, templates, personalised salutations, text modules and signatures. Eliminate spelling mistakes and ensure stringent responses to all team reviews.
Simple and customised analysis for everyone
Create customised dashboards for all departments and contacts. Use our templates or customised charts & graphs. Compare your performance using various KPIs. Simply share the live data via a link.
Informed to the point
Receive automatic and customised alerts for all reviews and questions. Inform everyone in a standardised way with customised reports.
Find important reviews
Find reviews by filtering for key attributes. Quickly find the review you need, identify which reviews still need responses, and search for specific terms easily.
Teamwork made easy
Work in a team with fun and efficiency. Delegate tasks, request additional information, write notes, track the processing status or report evaluations. Keep an overview at all times and save time.
Understand customers even better
Uncover key messages in every review to gain deep insights into your customers and their specific needs. Spot trends, sentiments, moods, pain points, and specific issues to identify areas for improvement and optimize your approach.
Why Webbosaurus
- All review sites balled into one tool
- Quickly respond to all reviews across the web
- 70% time saving thanks to efficient functions
- 80% more reviews with campaigns
- 20% better reviews thanks to review management
Why our customers rely
on Webbosaurus
