Review Monitoring

Monitor and manage reviews from over 10,000 sources in 48 countries, including Google Maps, Amazon, Trusted Shops, Trustpilot, and more. Identify praise, criticism, and complaints about your services, products, and locations. Keep a pulse on your brand’s reputation, consumer sentiment, and competitors, and reply in seconds to all interactions at any time. All inside one powerful platform—Webbosaurus.

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What is review monitoring and how can our monitoring tool help your business?

Review monitoring involves tracking reviews, questions, and opinions from customers and employees about your business across various online platforms like Google Maps, Amazon, Trustpilot, Otto, Kaufland, Hornbach, Obi, eKomi, and over 10,000 other sources. The goal is to organize this feedback to gain insights into consumer experiences, stay engaged with customers, and improve your services before and after the point of sale.

With Webbosaurus, we help you find the most important platforms for your business and keep an eye on reviews and brand reputation from all across the web.

OVER 10,000 ONLINE SHOPS, PORTALS & MORE IN 48 COUNTRIES

Reclaim 70% of your time with streamlined weview management

Monitor and analyse all reviews and questions about your brands and products in just one tool. Optimise your products, descriptions and strengthen your sales arguments. Get an average of 20% better reviews through active review management.

All portals and ratings in one Tool

Monitor your entire product line, locations, and competitors—whether it’s just 20 or over 2,000—with ease. Stay on top of your key performance metrics, spot the winners and losers, and boost your online reputation for happier customer experiences.

Want to adjust simple details like opening hours? Tweak your business information on our platform and watch it update across all your online locations.

Reply to all reviews directly on our plattform

Reply to all relevant reviews in Webbosaurus. Response templates, AI responses, text modules and filters allow you to save time, act efficiently and avoid spelling mistakes.

You can easily track changed reviews in the system.

Better consumer insights and competitor monitoring

Keep an eye on your competitors to see where you outshine them and uncover new opportunities. Gain deeper insights into your target market and make yourself the standout choice when compared to other businesses.

Gain even better insights into your target group and use these for your business success.

Our intelligent and intuitive review monitoring tool

Intelligent filters. Customized dashboards. Automated alerts & reporting. Access the insights you need to track specific KPIs like product value and response rates. Get real-time analysis of relevant reviews to boost authentic consumer feedback, improve consumer rating scores, and increase reviews by 80% on average with targeted campaigns.

The most important functions of our review monitoring tool

Intelligent data analysis

See and manage all your reviews in one dashboard. Save up to 70% of your time with our tool’s advanced categorization, customer sentiment, and content analysis. Accurately identify praise, criticism, and complaints with ease.

Respond to every review in seconds

Compose customised responses in seconds - with AI suggestions, templates, personalised salutations, text modules and signatures. Eliminate spelling mistakes and ensure stringent responses to all team reviews.

Simple and customised analysis for everyone

Create customised dashboards for all departments and contacts. Use our templates or customised charts & graphs. Compare your performance using various KPIs. Simply share the live data via a link.

Informed to the point

Receive automatic and customised alerts for all reviews and questions. Inform everyone in a standardised way with customised reports.

Find important reviews

Find reviews by filtering for key attributes. Quickly find the review you need, identify which reviews still need responses, and search for specific terms easily.

Teamwork made easy

Work in a team with fun and efficiency. Delegate tasks, request additional information, write notes, track the processing status or report evaluations. Keep an overview at all times and save time.

Understand customers even better

Uncover key messages in every review to gain deep insights into your customers and their specific needs. Spot trends, sentiments, moods, pain points, and specific issues to identify areas for improvement and optimize your approach.

Why Webbosaurus

All review sites balled into one tool
Quickly respond to all reviews across the web
70% time saving thanks to efficient functions
80% more reviews with campaigns
20% better reviews thanks to review management

Why our customers rely
on Webbosaurus

“With Webbosaurus, we operate an active review management system and can respond efficiently to Google Maps reviews. Through open customer dialogue, we increase our rankings and the number of positive reviews and thus improve our reputation.”

Melanie Teichmann, Referentin Marketing - ias-Gruppe

“Thanks to the wide range of questionnaires and analyses, our product managers and marketing department have the opportunity to get an idea of our customers opinions in the shortest possible time. This enables us to continuously improve our products, respond quickly to any problems and strengthen our sales arguments.”

Hans Bäurle, Online Marketing Manager - Theben AG

“Thanks to the e-mail notifications from Webbosaurus, we receive very specific guest feedback in almost real time. This helps us to constantly optimise our service and create individual guest experiences.”

Anna Irmer, Resident Manager - AccorHotels