Webbosaurus

Review Monitoring

Monitor and manage reviews from over 10,000 sources in 48 countries on portals and online shops such as: Google Maps, Amazon, Trusted Shops, Trustpilot and many more. Recognise praise, criticism and complaints about your products and locations. Respond on time and get more positive reviews - all in one tool.

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What is Review Monitoring and what is possible with our Monitoring Tool?

Review Monitoring is the monitoring of reviews, questions, customer and employee opinions in online shops, rating platforms, consumer platforms, employer platforms and map portals such as Google Maps, Amazon, Otto, Kaufland, Hornbach, Obi, Trustpilot, Trusted Shops, ekomi, Check24, kununu and over 10,000 other sources. The focus is on structuring the feedback to generate consumer insights from the reviews, to be present at the point of sale and to offer an optimal service.

Together with you, we identify the platforms that are relevant for you and monitor the reviews written there.

Click here for an overview of the platforms & shops monitored:

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    • agoda Airbnb Alibaba Alternate Amazon AO Apodiscounter Aponeo apotal AppStore Ärzte.de babymarkt Baur Bazaarvoice BIKE24 BILLA Bofrost Bol Booking BRACK casando Castorama Cdiscount
    • Check24 computeruniverse Conrad coop Cyberport Digitec DM DocMorris Douglas Ebay EIS Ekomi ElektroWagner elektro-wandelt Erfahrungenscout24 euronics Expedia Facebook flaconi Fressnapf Galaxus Geizhals Glassdoor
    • Golocal Google Maps Google Shopping GooglePlay Hagebaumarkt happy-size heine holidaycheck home24 Homedepot Hornbach HSE Idealo Igraal Inter Discount Jameda JOHN LEWIS Kaufland Kennstdueinen KLINGEL Kroger Kununu LeroyMerlin
    • Lidl ManoMano Mediamarkt medimops Medpex Mindfactory myToys Notebooksbilliger Obi OFFICE Partner OMR Otto Peek-Cloppenburg QVC reifendirekt Reklamation24 reuter Rosebikes Rossmann Sanego Saturn Screwfix Shein
    • Shop Apotheke Shopauskunft ShopperApproved SportScheck Target TESCO Thalia Thomann Toolbox Toolstation Tripadvisor Trusted TrustedShops Trustpilot Ulta universal Verivox voelkner Wallmart Wayfair Weltbild Westfalia Zalando
    agoda Airbnb Alibaba Alternate Amazon AO Apodiscounter Aponeo apotal AppStore Ärzte.de babymarkt Baur Bazaarvoice BIKE24 BILLA Bofrost Bol Booking BRACK casando Castorama Cdiscount Check24 computeruniverse Conrad coop Cyberport Digitec DM DocMorris Douglas Ebay EIS Ekomi ElektroWagner elektro-wandelt Erfahrungenscout24 euronics Expedia Facebook flaconi Fressnapf Galaxus Geizhals Glassdoor Golocal Google Maps Google Shopping GooglePlay Hagebaumarkt happy-size heine holidaycheck home24 Homedepot Hornbach HSE Idealo Igraal Inter Discount Jameda JOHN LEWIS Kaufland Kennstdueinen KLINGEL Kroger Kununu LeroyMerlin Lidl ManoMano Mediamarkt medimops Medpex Mindfactory myToys Notebooksbilliger Obi OFFICE Partner OMR Otto Peek-Cloppenburg QVC reifendirekt Reklamation24 reuter Rosebikes Rossmann Sanego Saturn Screwfix Shein Shop Apotheke Shopauskunft ShopperApproved SportScheck Target TESCO Thalia Thomann Toolbox Toolstation Tripadvisor Trusted TrustedShops Trustpilot Ulta universal Verivox voelkner Wallmart Wayfair Weltbild Westfalia Zalando
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    logo huk
    logo picard
    logo epson
    logo wagner
    70% time savings through efficient review management

    Monitor and analyse all reviews and questions about your brands and products in just one tool. Optimise your products, descriptions and strengthen your sales arguments. Get on average 20% better ratings through active Review Management.

    review monitoring tool treffer ansicht
    All of your reviews and platforms in one solution

    Whether 20, 200 or 2,000 – with us you can monitor all your products, locations and competitors. Keep an overview, measure the success of your interventions and recognise the Tops & Flops with the help of our diverse analyses. Boost your online reputation for more satisfied customers.

    You would like to adjust opening hours, for example? Simply make these and other changes in our tool.

    Respond to reviews directly in the tool

    Reply to all relevant reviews in Webbosaurus. With answer templates, AI suggestions and filters, you act time-saving, efficient and avoid spelling mistakes.

    You can easily track changed ratings in the system.

    Use our intelligent and
    intuitive
    Review Monitoring Tool

    Smart Filters. Individual dashboards. Automated alerts & reports. Specific KPIs such as sentiment-index value or response rate. These functions ensure that you get to your desired evaluations in the easiest way possible. Focus on the essentials - on evaluating the ratings that are relevant to you in real time.

    Get more authentic customer feedback and on average 80% more reviews with the help of our campaigns. Increase your rankings.

    Better consumer insights thanks to competition observation

    Observe the products and locations of other market participants. Compare and recognise where you are in a better position and which potentials you can use.

    Get even better insights into your target group and use them for your business success.

    The most important functions
    of our Review Monitoring Tools

    01

    Analysis

    Various analyses and powerful evaluations show you the perception on different portals and shops. Reliably recognise praise, criticism and complaints and derive insights for your success.

    02

    Dashboards

    03

    Alerts & Reporting

    04

    Direct answers

    05

    Topic Intelligence

    06

    Filters

    07

    Teamwork
    Why Webbosaurus?

    All reviews and portals in one solution

    Direct reply to all reviews

    70% time savings thanks to efficient functions

    80% more reviews via campaigns

    20% better ratings due to review management

    Why our customers rely on
    Webbosaurus

    With the Review Monitoring of Webbosaurus we can monitor our products across countries in different online shops. These evaluations provide our product and marketing managers with deep insights into the needs of our customers.

    Elisabeth Kempf
    J.Wagner GmbH
    WAGNER is one of the world's leading manufacturers of innovative equipment and systems for surface coating with powder and wet lacquers, paints and other liquid materials.

    Thanks to the various filters & evaluations, our product managers as well as the marketing department have the possibility to get an idea of the opinions of our customers in a very short time. This allows us to continuously improve our products, react quickly to any problems and strengthen the sales arguments.

    Hans Bäurle
    Online Marketing Manager • Theben AG
    Theben AG is the parent company of the Theben Group with seven affiliated companies and is represented in over 60 countries.

    With Webbosaurus we operate an active review management and can efficiently respond to Google Maps reviews. Through open customer dialogue, we increase our rankings as well as the number of positive reviews and thus improve our reputation.

    Melanie Teichmann
    Marketing Manager • ias-Gruppe
    With 1,300 experts at 120 locations nationwide, the ias Group is one of the leading service providers when it comes to promoting the health, safety and well-being of employees.

    Experience Webbosaurus in action

    In a webinar, you will learn how your customers rate you and how you benefit from Webbosaurus.

    Jan Bartels
    Managing Director

    Philipp Rodewald
    Managing Director

    Personal support and direct customer contact are important to us. We are looking forward to your enquiry.